Maker & MossMaker & MossMaker & Moss

Shipping & Delivery

Please Note:
The cumulative effects of COVID-19 and supply chain issues have caused shipping delays worldwide. If your order is time sensitive please notify us when you place your order so that we may serve you better. We do our best to estimate lead times and communicate accurate delivery time frames, however there are higher than average delays with some products. Most orders continue to ship on time and we will keep you informed of any delays should they occur. It is always our goal to meet or exceed your expectations. We appreciate your support and patience.

Contact us any time for a detailed delivery quote and/or ETA.

Delivery Rates

Standard Delivery (Threshold) - Calculated by weight and delivery location. Item will be left at doorstep/outside the delivery address.
White Glove Delivery (Optional but recommended) - Standard shipping rate + $145 (+ $50 for each additional furniture item). An expert white glove service will be used to deliver your new furniture purchase inside your home, in the room of your choice.
Fragile Artwork and Oversize shipments: 
Wall art requires a 10% handling fee for size and fragility. This ensures a safe and smooth delivery to your home.  Fragile and special handling items may incur a surcharge. It's important to us that your purchase arrives in one piece.

Lead Times

Many of our products are artisan made or custom made-to-order and may require lead time ranging from four to six weeks. We believe in the inherent quality, craftsmanship, and beauty that comes from taking the care to make products by hand. If your order requires time to complete our design experts will reach out up front and we will work with you to meet any special requests or deadlines. A design specialists will reach out after an order is placed to confirm shipping and delivery times. You can also contact us any time to ask about delivery costs and shipping times, and we will work with you to find the best options.

Furniture Home Delivery

To learn more about how furniture and large item delivery works, please click here.

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